Privacy Policy

Privacy Notice Privacy Notice knows that you care about how your personal information is used and shared on the internet and you can completely trust in our site to use that information carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting the practices described in this Privacy Notice.

What information does collect?
We receive and store any information you enter on our web site or give us in any other way. As much as possible we try to make the information we collect optional to you so you can choose what personal information to enter and what not to enter. We use the information that you provide for such purposes as shipping you your orders, responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

What emails will I receive?
By signing up for the free newsletter service you will recieve every so often recieve a newsletter with PhaseOneSurf surf reports, articles, surf product updates, and special announcements from At ANY time, you may unsubscribe from our emails by clicking on the unsubscribe link at the bottom of our emails or by going to your personal profile page and unchecking the "Recieve Newsletters" feature.

What information do we collect when I purchase from the store?
When you order, we need to know all the relevant information in order to get our goods to your door and communicate any information about your order to you. This includes your name and address for shipping and your email address for notify you of your order status. We DO not collect your credit card number though. That is done through the 3rd party web site Paypal which we use.

Why do you use PayPal? We specialize in surfboards not credit card processing so we went with a site that is number #1 in credit card processing and credit card security. With so many web sites out there collecting your credit card information why would you want it floating around at another site? We want your credit card safe and it safest in one place with tons of security, and thats Paypal.

How does protect my customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storing items in your shopping cart or site preferences such as your forecast region. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Will disclose the information it collects to outside parties? does not sell, trade, or rent your personal information to others. may release account information when we believe, in good faith, that such release is reasonably necessary to
(i) comply with law,
(ii) enforce or apply the terms of any of our user agreements or
(iii) protect the rights, property or safety of Phase One, our users, or others.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at possible and to enhance your overall experience.

Your consent
By using our Web site, you consent to the collection and use of this information by If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think. welcomes your questions and comments about privacy. Please send e-mail to


Remember me
Forgot Password?
New User? Click here